Cookie Policy
Effective Date: January 18, 2026
This Cookie Policy explains how DineChat, a service operated by MARIOS GAITANIS & SONS MECHANICAL WORKS LIMITED, uses cookies and similar technologies. By using our website, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, manage secure logins, and improve your overall browsing experience.
2. How We Use Cookies
We use cookies for the following critical purposes:
- Essential Cookies: Required for the onboarding dashboard and the WhatsApp Embedded Signup flow to function securely.
- Functional Cookies: Used to remember your site preferences and authentication status across different sessions.
- Analytics Cookies: Help us measure how visitors interact with our site via anonymous data to improve our hospitality services.
3. Specific Cookies We Use
| Cookie Name | Purpose | Duration |
|---|---|---|
| dinechat_session | Maintains secure user session and onboarding progress | Session |
| dinechat_consent | Remembers your cookie notification preferences | 1 Year |
| __clerk_db_jwt | Authentication and identity management via Clerk | Session |
| _ga | Google Analytics - used to distinguish unique users | 2 Years |
| _gid | Google Analytics - used to distinguish users within 24 hours | 24 Hours |
4. Third-Party Cookies
DineChat utilizes trusted third-party services that may place cookies on your device:
- Meta Platforms (Facebook/WhatsApp): For the integration of the WhatsApp Business Embedded Signup and API management.
- Google Analytics: To analyze website traffic patterns and improve performance.
- Clerk: For secure authentication and user profile management.
5. Managing Cookies
Most web browsers allow you to control cookies through their settings. You can block or delete cookies, but doing so may prevent you from completing the DineChat onboarding process or using certain features of the AI assistant dashboard.
6. WhatsApp & Meta Data
While DineChat primarily operates via WhatsApp, Meta may collect data through their own platform according to their independent policies. We encourage users to review the WhatsApp Business Privacy Policy for more information on Meta’s data handling.
7. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our technology or legal requirements. Any updates will be posted here with a revised effective date.
8. Contact Information
If you have any questions about our use of cookies, please contact our legal entity:
MARIOS GAITANIS & SONS MECHANICAL WORKS LIMITED
Email: contact@dinechat.io
Website: https://dinechat.io